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NEWSFLASH October 2017

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October 2017
In This Edition

Left Column

German Convention Bureau – Future Meeting Space: What type of participant are you

Puerto Rico – Maria Aftermath – a status update

South Africa: Cape Town International Convention Centre’s New Expansion – CTICC 2

Switzerland, Lausanne: Europe’s largest freshwater aquarium AQUATIS to offer new event spaces

Right Column

IMEX America 2017 - More than just a buzzword: gain an insight into innovation at PCMA Business School

MITM Americas & Cultourfair – Last places for buyers from Austria, Switzerland and from the US-gateways in Florida!

ICCA: Best Marketing Award finalists announced for "biggest ICCA Congress ever"

ibtm World: Networking is top of the agenda - Meetings Leadership Summit

Publishers Note

Dear Reader!

After Harvey and Irma, the first earthquake in Mexico and flooding in Bangladesh – I thought or better hoped – that we were done with catastrophes, but we were not. It’s literally breaking my heart to see the added devastation of another earthquake in Mexico City and the continuing human crisis that hurricane Maria caused in in Dom kiinica, Guadeloupe, the British and US Virgin Islands Turks and Caicos, Puerto Rico and parts of Cuba during the past month. We are collecting as much information as possible and these will be made available on our website in the NEWS section. To support your research, we created an additional headline in the section – sad enough – and will add information by Country and State.

If you have information to help our industry with the planning, please share it with us – and if you are planning – please consider the options you have to bring business back into these regions – it is desperately needed revenue to help the local economies after cleaning up.

Our entire team at MICE Media Marketing is currently discussing which support options we will create for the industry partners who have taken devastating hits by the different disasters we recently had to see and our support and thoughts go out to those hit by storm, earthquake and devastation. Underneath the skin, we’re all the same and we believe staying together, even when separated by oceans and miles is possible.

Please don’t forget the upcoming hosted buyer events – World MICE Day in Qingdao, China, www.worldmiceday.com, MITM Americas & Cultourfair in Santo Domingo, Dominican Republic, www.mitmevents.com and MICE West Africa in Accra, Ghana – www.micewestafrica.com.

You are warmly invited to share this edition of NEWSFLASH.

Best regards

Martina Warter
General Manager & Publisher
MICE Media Marketing
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German Convention Bureau – Future Meeting Space: What type of participant are you

Future Meeting Space launches online survey providing participants with instant personal analysis

The object of the »Future Meeting Space« (FMS) survey is to determine different types of participants and how they are affected by various elements of meetings.

The »Future Meeting Space« innovation alliance kicks off its second research phase with an online survey aimed at participants of meetings and conventions to determine how specific elements of meeting methodology and technology affect knowledge transfer, learning progress, networking and the experience value for different types of participants.

Personal analysis via immediate feedback function

Participants completing the questionnaire that was developed by the Fraunhofer-Institute for Industrial Engineering (IAO) will not only support the research project but also be sent their personal survey evaluation. This immediate feedback enables them to compare themselves with an ever-growing database of other respondents and to see how they differ from them. The survey takes 15 to 20 minutes to complete and will close on 28 February 2018. Apart from demographic data and individual patterns of behaviour, its questions cover a visited event, the methods and media that were used at the event as well as core success factors such as knowledge transfer and interaction.

Recommendations for the MICE sector

The findings of the survey will form the basis for providing the MICE sector with specific recommendations for actions. The »Future Meeting Space« innovation alliance was initiated by the German Convention Bureau (GCB) together with the Fraunhofer-Institute for Industrial Engineering (IAO) and the European Association of Event Centres (EVVC) in early 2015 to analyse how trends, innovations and developments in society impact the event sector.

Apart from the lead partners GCB and EVVC as well as the Fraunhofer-Institute for Industrial Engineering (IAO) as project manager, KFP Five Star Conference Service GmbH, Panasonic Marketing Europe GmbH, SENNHEISER electronic GmbH & Co. KG, SevenCenters of Germany, Tourismus NRW e.V. and VDE e. V. in cooperation with m:con are research partners for phase two of the project.


Attend World MICE Day 2017 as a Hosted Buyer!

October 25-27, 2017 - Qingdao, China

World MICE Day 2017 provides organizers of events - in China and International - with a professional business and networking platform. Stay up-to-date with the latest development of the MICE Industry in China. Buyers and suppliers alike may forge long lasting relationships to driving business forward!

The extensive educational streams are designed for delegates of all experience levels to broaden their professional know-how and network with potential partners.

Join in WMD-2017, find your best partner here!

WMD-2017 Hosted Buyer Benefits include:

Economy class return flights provided*
3 Nights Accommodation*
Coach Transfers: from and to the airport, hotel and venue
Personalized Appointment Schedule with exhibitors
Online Diary - make and accept exhibitor appointments prior to WMD
Access to all Social Events
Qingdao City Experience showcasing attractions, venues, infrastructure and event services
Exclusive Hosted Buyer Lounge access

* except for local buyers

Detailed information and application on www.worldmiceday.com

Puerto Rico – Maria Aftermath – a status update

We are – as everybody, deeply shocked to see the devastation left by hurricane Maria. As of this date, the power grid is still down, most power is by generator. ATM machines are limited, fuel is limited, food requiring refrigeration is very limited. The situation changes not just by the day, but by the hour. Please find some updates below. These are subject to change, but it is a starting point:

Luis Muñoz Marín International Airport (SJU)

Radar functionality is limited and impacting the number of flights in and out of the airport. Even so the airport is functional, the schedule is very limited. Operational hours are from 7AM to 5PM (EDT). No international flights to date. Airport authorities and the US Federal Aviation Administration are working to improve the situation. Increases in capacity are expected when technical restrictions ease.

Other Puerto Rico Airports

  • Rafael Hernández Airport (Aguadilla)
  • Mercedita Airport (Ponce)
  • José Aponte de la Torre Airport (Ceiba)
  • Fernando Luis Ribas Dominicci Airport (Isla Grande)
  • Antonio Rivera Rodriguez Airport (Vieques)

Operational with limited services and capacities. Please contact your airline before travelling. Do not expect anything to run smooth and easy after arrival.

The Ports

  • Guayanilla
  • Tallaboa
  • Salinas
  • San Juan Harbor
  • Fajardo
  • Culebra
  • Vieques
  • Guayama

Open with restrictions and during daylight hours only.

Lodging Updates

Closed until further notice

  • Coral by the Sea Hotel
  • Dorado Beach, a Ritz-Carlton Reserve
  • ESJ Azul
  • Gran Melia
  • Royal Isabela
  • W Retreat & Spa in Vieques
  • Wyndham Grand Rio Mar Beach Resort & Spa (planning to reopen at the end of the year)

These properties are closed and are NOT taking new reservations until further notice. If you have reservations, please contact for rebooking.

Open, not taking new reservations prior to October 15

  • Hyatt Place San Juan
  • Hyatt House San Juan
  • Verdanza Hotel

Open, not taking new reservations prior to October 22

  • AC Hotel by Marriott San Juan Condado
  • At Wind Chimes Boutique Hotel
  • Best Western Condado Palm Inn & Suites
  • Canario Boutique Hotel
  • Comfort Inn San Juan
  • Condado Vanderbilt Hotel
  • Coral Princess Hotel
  • Holiday Inn Express San Juan Condado Hotel by IHG
  • Hotel El Convento
  • Hotel Miramar
  • Hotel Villa Montaña & Spa
  • Hyatt Hacienda del Mar (Dorado)
  • InterContinental San Juan in Isla Verde
  • La Concha Resort
  • San Juan Marriott Resort & Stellaris Casino
  • Sheraton Puerto Rico Hotel & Casino
  • The Wave Hotel

Not accepting existing or new reservations until October 31

  • Caribe Hilton
  • DoubleTree by Hilton Hotel San Juan
  • El San Juan Hotel, Curio Collection by Hilton
  • Embassy Suites by Hilton Dorado del Mar Beach Resort
  • Embassy Suites by Hilton San Juan Hotel & Casino
  • Hampton Inn & Suites San Juan
  • Hilton Ponce Golf & Casino Resort
  • The Condado Plaza Hilton

Not accepting existing or new reservations until December 31

  • El Conquistador, a Waldorf Astoria Resort

For more detailed information and updates please visit http://puertoriconow.seepuertorico.com


South Africa: Cape Town International Convention Centre’s New Expansion – CTICC 2

CTICC 2 Impresses With First Event

The Cape Town International Convention Centre’s new expansion – CTICC 2 – delighted organisers and delegates alike as it successfully hosted the 21st Annual Congress of the South African Council of Shopping Centres (SACSC). The conference, held from 13 to 15 September was the new venue’s first ever event and attracted 1 500 delegates from over 500 companies.

Commenting on the success of the event, SACSC posted an enthusiastic tweet on the second day of the conference: “We are honoured to be the first event in CTICC 2. The CTICC team has been nothing but incredible in the hosting of our 21st Annual Congress. Thank you.”

CTICC Chief Executive Officer, Julie-May Ellingson said that hosting the SACSC Annual Congress was a major triumph thanks to the excellent synergy and collaboration with the client: “It was a pleasure to work with CEO Amanda Stops and the SACSC team. They were incredibly supportive and very accommodating. We work closely with every client to understand their requirements and objectives but in a brand-new event space, this close partnership becomes even more critical.”

The congress took advantage of several of the state-of-the-art venues within CTICC 2. Exhibition Halls 8 & 9 were transformed into the main plenary room while Hall 10 played host to a much-anticipated lunch with Olympic athlete Wayde van Niekerk and his impressive coach, Anna “Tannie Ans” Botha. Halls 5, 6 & 7 housed the parallel exhibition area where suppliers, retailers, and mall tenants showcased innovations.

In addition, the centre’s range of meeting rooms and suites for other functions - a VIP reception room; a nerve centre for event managers and a media interview room were also used. And organisers and delegates experienced the centre’s capabilities in hosting events across the entire venue complex as the SACSC gala dinner took place in CTICC 1 (the original building).

“We were also delighted to see one of the main reasons for the expansion – the concurrent hosting of large-scale events – justified over the week. The CTICC hosted two major events across the complex at the same time. While the SACSC Annual Congress ran in CTICC 2, CTICC 1 hosted the 1st Global Evidence Summit with over 1 000 research scientists from across the globe,” explained Ellingson. At CTICC 2, delegates particularly enjoyed having coffee and relaxing at the centre’s new coffee shop – Coffee on the Circle. The delegates – real estate developers, property experts and retail marketers – many of whom have been involved in their own developments, were complimentary of the new venue, particularly, the centre’s world class facilities.

Ellingson believes the centre’s first series of events will showcase the CTICC’s ability to host different event types. “CTICC 2 will host its first consumer show – MamaMagic, The Baby Expo, in October. In November the international conference, and Africa’s largest technology-focused event, AfricaCom, will celebrate its 20th edition in CTICC 2. These two events promise to attract 13 500 and 1 600 visitors respectively and will be robust tests of the new centre’s capabilities.”

Ellingson confirms client experience will be used to fine-tune CTICC 2 event management procedures: “Client feedback forms an essential part of these first events to ensure we iron out any venue challenges.” The opening of CTICC 2 is set to enhance the convention centre’s contribution to economic growth and business tourism to the city and region. “The CTICC is a platform where global leaders and experts meet. The events we host further the sharing of knowledge, transfer of skills and intellectual advancement while opening our destination to trade and investment opportunities. CTICC 2 boosts Cape Town’s appeal and reputation as a global meetings destination and the centre’s ability to deliver socio-economic benefits to the region,” said Ellingson.


Download your copy of MICE:destination now!Looking for destination features? Please check the list below and download your required edition with one simple click on the link!

And yes of course, you are welcome to pass a copy on to your colleagues too!

Africa  Link
Ethiopia 3:2016
Ehtiopia 5:2015
Indian Ocean: The Maldives, Mauritius, Seychelles 5:2015
Mauritius 1:2017
Asia – On Promotion: Malaysia, Singapore and Thailand 1:2016
Australia 1:2016
Hong Kong 4:2015
Malaysia 3:2016
The Philippines 2:2015
Philippine Incentives 3:2015
The Philippines 2:2016
The Caribbean  Link
Anguilla  3:2015
Jamaica  1:2015
Saint Lucia  4:2015
Middle East 
Dubai, UAE  1:2016
Malta 3:2016
Madrid  2:2015
Stuttgart, Germany 4:2016
North America  
USA - Greater Fort Lauderdale & Broward County Update  3:2015
Switzerland, Lausanne: Europe’s largest freshwater aquarium AQUATIS to offer new event spaces

Lausanne’s MICE offering is to be further enhanced with the addition of the AQUATIS Aquarium-Vivarium set to open on the site of the BOAS owned Aquatis Hotel in the city next month.

The aquarium-vivarium will be unique in Switzerland and the largest freshwater aquarium in Europe. Once open, it will be available for corporate hire with a range of dedicated events spaces, with capacity for up to 300 for banqueting and 350 for receptions, providing a unique experience and setting. When both levels of the AQUATIS Aquarium-Vivarium are used, event capacity is doubled, while the outdoor terrace can accommodate up to 500 guests for receptions.

The unusual events space will complement the existing conference and meetings facilities at the three-star plus Aquatis Hotel, which has 143 rooms and can accommodate up to 300 delegates theatre-style in its existing events spaces.

Olivier Mathieu, Congress and Meetings Manager at Lausanne Tourism & Convention Bureau, comments: “The new AQUATIS Aquarium-Vivarium is a welcome addition to the meetings and events offering in Lausanne, enriching our already extensive range of spaces with a uniquely wonderful offering. The aquarium is a beautiful space that embodies what Switzerland is all about. It will no doubt be a key attraction for both corporate and association events, with particular appeal for those interested in nature and the environment.”

The AQUATIS Aquarium-Vivarium will house examples of 20 different ecosystems. Its two million litres of fresh water and 46 different aquariums, vivariums and terrariums will be home to 100 reptiles and 10,000 fish from five continents. More than merely a visitor attraction, Aquatis (Aqua for water, T for ‘terra’ or earth, I for innovation and S for science) is a scientific, technological, cultural and sustainable project. Supported by the Foundation AQUATIS, the project aims to increase awareness of nature and aquatic environments within the city of Lausanne and will drive educational initiatives through interactive activity programmes and workshops with specialist guest speakers.

Easily accessible via road and Lausanne’s metro, the AQUATIS Aquarium-Vivarium is co-located with the Aquatis Hotel which opened last year and has already proven popular with international conferences.

www.aquatis.ch - Lausanne Convention Bureau www.lcvb.ch

IMEX America 2017 - More than just a buzzword: gain an insight into innovation at PCMA Business School

Innovation: it’s more attainable than you think - This is the subject of a session Cleveland Justis, from the Institute for Innovation and Entrepreneurship at UC Davis School of Management, will deliver at PCMA Business School taking place at IMEX America, October 10 – 12 in Las Vegas.

As a leading innovation expert, Cleveland will show meeting and event strategists how to incorporate innovation principles into their work during the high-level professional development day held on Smart Monday, a free program of education taking place on October 9, the day before IMEX America begins.

Cleveland explains: “Innovation is one of the many buzzwords used in this ever-changing industry, and it’s more important than ever because society and business are both changing so rapidly. Technology is changing everything about how we live our lives and millennials, as core adopters of technology, are changing expectations about work, society, and commerce. As a result, business leaders must be willing to continually adapt and change or risk being left behind.

A powerful day of business learning and networking at PCMA Business School

“I’m interested in exploring ways in which innovators can foster personal connections that give them access to new ways of thinking. Once people do this they realize that innovation is less about discovering a brand-new idea than it is about using existing ideas, processes, and products in new ways.”

PCMA's MBA-quality program is a free high-level professional development program led by inspiring business experts and academics from outside the meetings industry. The Business School enables meeting and event strategists to connect with their peers and sharpen their business skills, and forms part of the wider education program of over 250 sessions taking place on Smart Monday and throughout the show.

Registration is free and required in advance for PCMA Business School.


MITM Americas & Cultourfair – Last places for buyers from Austria, Switzerland and from the US-gateways in Florida!

Santo Domingo is ready to host the 21st edition of MITM Americas & 7th of CULTOURFAIR this November 14/17 at El Embajador, a Royal Hideaway Hotel ***** : colonial hotel which offers excellent infrastructure destined towards the MICE sector, as well as the rest of official hotels: Hotel Catalonia Santo Domingo*****, Hotel Intercontinental Real Santo Domingo*****, Hotel Crowne Plaza Santo Domingo****, Sheraton Santo Domingo Hotel***** & Dominican Fiesta Hotel & Casino *****.

Santo Domingo has been nominated as the Capital of Caribbean Gastronomic Culture 2017, which makes it an ideal destination to receive MITM Americas & CULTOURFAIR, the oldest MICE and Cultural B2B exhibitions of America and Caribbean.

La Asociación de Hoteles de Santo Domingo (AHSD) y el Ministerio de Turismo de República Dominicana (MITUR) have organized an excellent official programme that allows the participants to enjoy the local gastronomy, their know how and the Dominican’s magic.

From the 345 pre-registered buyers only the top 70 are approved to participate. These hosted buyers will have the opportunity to join one of the two fabulous post-tours that will contribute to the familiarization of the buyers and the press with Dominican Republic.

The first post -tour will take place in Punta Cana where they will be visiting Casa Hemingway´s facilities, Barceló Hotel and Occidental Hotel among others. The second day will be dedicated to Juan Dolio area and its beaches.

The second post-tour offers a visit to the North cost of Dominican Republic, San Francisco de Macorís and its Sendero del Cacao. It's worth noting the Sisters Mirabal´s house- museum, she was murdered by Trujillo and was the origin of the November 25th - International day for the elimination of violence against women. The second day, after the visit to Santiago De Los Caballeros the groups will visit a tobacco factory and Ron Brugal factory among other activities in Puerto Plata.

For any further information visit www.mitmevents.com

ICCA: Best Marketing Award finalists announced for "biggest ICCA Congress ever"

Another very diverse mix of creative campaigns by leading ICCA member suppliers will compete for this year’s prestigious Best Marketing Award (BMA) live on stage on 14 November, during a plenary session of the ICCA Congress in Prague, Czech Republic, which is on schedule to be the biggest “congress on congresses” ever.

The finalists are:

Flanders Meeting & Convention Center Antwerp: “a room with a ZOO” destination marketing campaign
International Convention Centre Sydney (ICC Sydney): “Feeding Your Performance” new venue marketing campaign
Shocklogic: ESOT event marketing campaign with “Gaudino” the event mascot

A record number of applications were received by ICCA, following increased promotions by video and at ICCA’s Chapter meetings.

Chairman of the judges and BMA Moderator, Patrick Delaney of SoolNua said: “We are particularly delighted about the diverse nature of entries coming from different sectors of our industry and the creative ways in which they have found solutions to the challenges facing them. The BMA has become a unique centerpiece of the ICCA Congress, the only award in our industry that combines careful, detailed scrutiny of each entry by a team of past winners and other marketing experts with the voting input from hundreds of peers from around the world.”

As well as a detailed evaluation by an expert panel including past winners, the BMA finalists are judged by the live plenary audience at the ICCA Congress in Prague, consisting of their competitors and colleagues. The BMA session has become one of the most eagerly anticipated highlights of each year’s ICCA Congress.

The ICCA Best Marketing Award, established in 1997, recognises the excellence and outstanding achievements of organisations in their effort to market their destination or product. Entries can range from full scale campaigns and branding exercises to individual promotions and events. The ICCA Best Marketing Award is sponsored by The Meetings Show and is open to ICCA members only.

Biggest “congress on congresses” ever

At the standard registration deadline, which expired last week, a record-number of over 1,000 ICCA member-suppliers and associations had already registered for this year’s 56th ICCA Congress, promising to make the this the biggest edition of an ICCA Congress ever.

For more information about the ICCA Best Marketing Award go to www.bma.iccaworld.org; for the ICCA Congress 2017 visit www.congress2017.iccaworld.org

ibtm World: Networking is top of the agenda - Meetings Leadership Summit

ibtm world has announced that its annual Meetings Leadership Summit (MLS), its exclusive invite-only networking event for international industry leaders, will this year take place at Gran Teatre del Liceu, in Barcelona. During the event, an awards presentation will recognise the contributions of three industries luminaries as the group gathers to mark the 30th anniversary of ibtm world on the eve of the event.

Taking place on Monday 27th November, some 200 attendees from across the global meetings, incentives, conferences and events industry will gather for a cocktail reception and awards presentation in the famous Mirror Hall at the venue – Barcelona’s principal opera house and one of the city’s most stunning destinations.

Kerry Prince, Portfolio Director, ibtm events, said: “Our Meetings Leadership Summit is a rare and much anticipated event when we bring together a highly influential group of leaders in the global meetings industry to network with their peers. Over the years the MLS has also been a fantastic showcase for some of Barcelona’s most stunning venues and I’m sure our guests will find the Teatre del Liceu the setting for another great event.”

Three awards will be presented at this year’s MLS: the ibtm world Lifetime Achievement Award, IAPCO (The International Association of Professional Congress Organisers) Collaboration Award and JMIC (Joint Meetings Industry Council) Power and Profile Award.

Kerry continues: “We are delighted to be hosting IAPCO and JMIC, who will this year be honouring some of our esteemed colleagues and members of the global meetings industry for their outstanding contributions.”

Attendees to the MLS will receive VIP badges and access to reserved seating for both keynote speaker sessions on Tuesday 28 November and Wednesday 29 November at ibtm world. This year Dame Stella Rimington, author and first female director general of the UK Secret Service, and Yancey Strickler, co-founder and CEO of crowdfunding website Kickstarter are ibtm world’s two high profile keynotes. Attendees to the Meetings Leadership Summit will also receive priority copies of the annual ibtm world Trends Watch Report.

This year, some 3,000 exhibiting companies representing over 150 countries will attend ibtm world, ensuring a comprehensive offering for meetings and events planners. Exhibitors range from destinations and conference centres to technology companies and suppliers from across the industry, and over 70,000 pre-scheduled meetings are set to take place over the three-day event.